Returns & Exchanges
At DivvyUp, we want you to love your new fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Our goal is to ensure you feel confident and stylish in every piece you purchase from our collection.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, a prepaid shipping label will be generated for you to download and print at home.
Package Your Items
Securely pack your unworn garments in their original packaging and attach the prepaid shipping label to the outside of the box.
Drop Off and Track
Drop off your package at any authorized carrier location and keep your tracking number handy while we process your refund or replacement.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing